Help Centre

Everything you need to know about using Dray's Learning Hub

Getting Started

How do I create an account?

Click the "Sign Up" button in the top right corner and follow the registration process. You'll need to provide your email and create a password.

What age groups is Dray's Learning Hub suitable for?

Our platform covers Key Stage 2 through Key Stage 4, suitable for students aged 7-16. We also offer advanced content for older learners.

Can I try the platform before subscribing?

Yes! We offer a free trial that gives you full access to our features for 7 days.

How does the AI tutor work?

Our AI tutor adapts to your learning style and pace, providing personalised explanations, practise problems, and feedback in real-time.

Can I track my progress?

Yes! Your dashboard shows detailed progress tracking, including completed lessons, quiz scores, and time spent learning.

How do I access different subjects?

Navigate to the "Subjects" section from your dashboard to browse and select from our available courses.

What browsers are supported?

We support the latest versions of Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using Chrome.

Can I use the platform on mobile devices?

Yes! Our platform is fully responsive and works on tablets and smartphones. We also have mobile apps available.

I'm having trouble logging in. What should I do?

Try resetting your password using the "Forgot Password" link. If issues persist, contact our support team.

What payment methods do you accept?

We accept all major credit cards, debit cards, and PayPal. Enterprise customers can also pay by invoice.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your billing period.

Do you offer discounts for schools?

Yes! We offer special pricing for schools and educational institutions. Contact our sales team for more information.

Our support team is ready to assist you with any questions.