Privacy Policy

1. Introduction

At Dray's Learning Hub, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.

2. Information We Collect

Personal Information

• Name and contact information (email address, phone number)
• Account credentials (username and encrypted password)
• Educational information (grade level, subjects of interest)
• Payment information (processed securely through third-party providers)

Usage Information

• Learning progress and assessment results
• Platform usage patterns and preferences
• Device information and IP addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide and personalize our educational services
• Track learning progress and generate performance reports
• Communicate with you about your account and our services
• Process payments and prevent fraud
• Improve our platform and develop new features
• Comply with legal obligations and enforce our terms

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information:

• With teachers and school administrators (for student accounts)
• With parents/guardians (for minor student accounts)
• With service providers who assist in operating our platform
• When required by law or to protect rights and safety
• With your consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

6. Children's Privacy

We are committed to protecting children's privacy. For users under 13:

• We require parental consent for account creation
• We collect only necessary information for educational purposes
• Parents can review and delete their child's information
• We do not display targeted advertising to children

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your account and data
• Object to or restrict certain processing
• Data portability (receive your data in a standard format)
• Withdraw consent where applicable

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze platform usage and performance
• Provide personalised learning experiences
• Ensure platform security

You can manage cookie preferences through your browser settings.

9. International Data Transfers

If you access our platform from outside the United Kingdom, your information may be transferred to and processed in the UK. We ensure appropriate safeguards are in place for international transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through the platform or via email. Continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: